Most government student education loans was managed by the 3rd-people companies, labeled as servicers

Education loan individuals on U.S. deal with extreme demands, in addition to delinquency, default, and you may broadening balances, as they navigate the causes of the installment program. That it report will assist illuminate the things where borrowers find dilemmas and also to pick steps one to policymakers usually takes to promote winning cost one of the countless Americans having student obligations.

Concerning the investigation

Ranging from , Pew presented 16 notice organizations with 152 consumers across the 7 towns-Alexandria, Virginia; Detroit; Kansas City, Missouri; Memphis, Tennessee; Miami; Phoenix; Portland, Maine; and you can Seattle. The fresh new experts arranged professionals with the four a bit overlapping kinds according to self-advertised information regarding its cost enjoy (see Shape 1 and you will Appendix B):

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